How to Use the Windows Memory Diagnostic Tool to Find Memory Problems

The PC suddenly reboots and hangs randomly, the application crashes, and even a Blue Screen of Death (BSoD) can be a sign of memory (RAM) problem. Before you start repairing memory or even your computer, use the Windows 10 Memory Diagnostic Tool to determine if memory is the problem. Although Windows sometimes suggests using the tool after a problem, you can also use the troubleshooter manually to diagnose the problem.

How the Windows Memory Diagnostic Tool Works

Many Windows 10 troubleshooter tools run fast when you are using a computer. However, this tool wants to restart and then run during the setup process. By default, it runs in Standard Mode and runs two tests to pass. After that, your computer restarts and provides you the test results.

You can also run advanced tests if you want. It lets you customize your test. Choose to run the Basic or Extended versus Standard tests. Choose your cache option and how many steps (up to 15) you want to run. The more steps you choose, the longer it will take to test.

Setting up the Windows Memory Diagnostic Tool

You should schedule the Windows Memory Diagnostic Tool to run during the next restart. Open Search Windows and type memory. Select Windows Memory Diagnostics. If you have problems running the tool, repeat this process and choose Run as administrator.

Next, choose whether to run the tool directly, automatically restart your computer, or wait until you restart your computer. If you have unsaved files, choose the second option. Make sure to save everything you're running on and close any open applications before restarting. If you don't have anything available, choose the first option.

Running Memory Test

If you restart, the Windows Memory Diagnostic Tool will start. Do not turn off your computer during this process. The computer will restart normally after the test is finished.

By default, the tool will take straight into Standard Mode, which is sufficient for most problems. The final test only takes about ten minutes.

If you still have problems and suspect a memory problem, rerun the tool but press F1 on your keyboard as soon as your computer starts up. It will take you to Advanced Options.

Extended tests take longer and are more in-depth. If you need a faster and simpler test, go for Basic.

Reviewing Your Results

Windows Memory Diagnostic Tool provides you the results after the restart process is complete. You will see the result on your desktop. If nothing appears, view the results in the Event Viewer.

  • Open Search Windows and type event or event viewer. Select Run as administrator under Event Viewer.

  • Expand Windows Logs and click System. Then right-click on System and select Find.

  • Type or copy-paste the MemoryDiagnostics-Results command into the Find what box and click Find Next. The most recent results should now be highlighted and the results presented in the bottom pane of the Event Viewer window.


If your results show that there are no errors, it's reasonably not a memory problem. However, if there is an error, you can research the description and details to determine whether you should replace the memory to fix the error.

Depending on the type of computer you have, you can either substitute the memory chip yourself or take your computer in for repair. You can also think of this as an excellent opportunity to get the newest model with all the exciting features you are looking for.

If after checking for memory problems and finding no errors on them, it's time you should also check your hard disk, and here are some ways to check the health of your hard disk in Windows 10.

You can also read How to Uninstall a Program Using Registry Editor to uninstall programs or applications that are no longer in use.

That's it for tutorials at this time. Hopefully, this tutorial is helpful for you. Don't forget to leave your comments below to share your experience in following this tutorial. Thank you.